Frequently Asked Questions
Understanding Our Terms and Conditions
FAQs
SHIPPING
What Shipping Methods Are Available?
We use reliable Pakistani delivery partners including TCS, Leopards, Call Courier, and other local services. We ensure safe and timely delivery through trusted logistics channels.
Do You Ship Internationally?
Yes, we offer international shipping on special request. Please contact our support team before placing your order if you wish to ship outside Pakistan.
How Long Will It Take To Get My Package?
Delivery time within Pakistan usually takes 2 to 5 business days, depending on your location. For international deliveries, the time may vary based on the country and shipping method chosen
PAYMENT
What Payment Methods Are Accepted?
We accept the following payment methods:
- EasyPaisa
- JazzCash
- Bank Transfer
- Cash on Delivery (COD)
Please choose your preferred option at checkout.
Is Buying On-Line Safe?
Yes, buying from our store is completely safe. Your personal and payment information is handled securely, and we work with trusted payment gateways for safe transactions.
Order & Retunrs
How do I place an Order?
You can place an order by browsing our products, adding them to your cart, and completing the checkout process. If you need help, our support team is always available to assist you
How Can I Cancel Or Change My Order?
If you want to cancel or change your order, please contact us within 12 hours of placing the order. After processing begins, changes may not be possible.
Do I need an account to place an order?
No, you don’t need an account to place an order. However, creating an account gives you access to order history and faster checkout in the future.
How Do I Track My Order?
You can easily track your order directly on our website. Just follow these steps:
- Go to the Track My Order page.
- Enter your Order ID and Phone Number or Email used during checkout.
- Click "Track Now" to view your order status
We also send a tracking number via SMS or email once your order is shipped. You can use that to track via courier’s website if needed.
How Can I Return a Product?
We offer a 7-day return policy. If you're not satisfied with your product, you can return it within 7 days of delivery. Please ensure the product is unused and in original packaging.
